Terms of service

At I AM 5 MASTER, we aim to make your billing and payment process clear, secure, and straightforward. By making a purchase or booking a service, you agree to the following terms.

Payments

All payments for services or products must be made in full at the time of purchase unless otherwise agreed. We accept payments through Shopify’s secure payment gateway, including major credit and debit cards.

Billing Accuracy

You are responsible for providing accurate billing information, including name, address, and payment details. Any errors may delay processing your order.

Currency and Taxes

All prices are displayed in Euros (EUR) unless stated otherwise. Applicable taxes, duties, or fees will be included in the total amount at checkout according to the law.

Refunds and Cancellations

Refunds or cancellations are handled according to our Refund Policy. Once a payment is processed, any refund or adjustment will follow the terms described in that policy.

Unauthorized Transactions

If you believe there has been an unauthorized transaction, please contact us immediately at iam5masters@gmail.com

or +34 691 075 864. We will investigate and take necessary steps to resolve the issue.

Billing Disputes

Any disputes regarding billing must be reported to us within 30 days of the transaction date. We will review and address all concerns in a timely manner.

Changes to Billing Terms

We reserve the right to update these billing terms at any time. Any changes will be posted on our website, and continued use of our services indicates acceptance of the updated terms.

Contact Us

For questions about billing, payments, or invoices, please contact us:

Your trust and satisfaction are important to us. We are committed to keeping your payment process safe, clear, and hassle-free.